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SALON POLICIES AND TERMS AND CONDITIONS

Please be aware by making an appointment you acknowledge and agree to abide by these terms and conditions. Golbylocks reserves the right to cancel, delay, shorten or change treatments or services where reasonably necessary due to any reason we deem appropriate.

COMPLAINTS PROCEDURE

It is our objective to ensure that every client is delighted with the services that they receive at Golbylocks .However, we recognise that on occasions things can go wrong. If this does happen we will try to ensure we put things right at the earliest opportunity. This procedure advises how to bring things to our attention if you are not happy about the service that you have received. We will ensure that all complaints are followed through, documented and when appropriate action is taken to prevent a recurrence.
The quickest and most effective way of resolving any problem is to bring it to our attention immediately. Please raise your concern with the therapist. They will listen carefully to your concerns and do what they can to correct any problems. All complaints need to be documented in writing via email within 2 days of receiving a service to [email protected]
Please provide as much detail as possible, including details of your treatment, date and time of your appointment and your exact complaint. Your complaint will be assessed and we aim to get back to you within 48 hours of receiving your complaint in writing.

REFUND POLICY -SERVICES

Our treatments are carried out by a qualified stylists and therapist. If you have had a service or treatment that you are unsatisfied with, please bring it to the attention of the stylist or therapist and follow the complaints procedure. We do not issue refunds on Salon services. However, should you have any questions or concerns about the service you have received in the salon, please notify the salon within two days of your service. If you are not satisfied with the work performed, we require that you return to the salon so that your hair can be visually inspected. At that time, we will make every effort to make any adjustments to your satisfaction by rescheduling you with the stylist who performed the initial service, adjustments are made available to you at no cost only with in the two days of the initial service.

Thank you for your understanding!

hair style

Style

LADIES WASH CUT & STYLE £30.00
LADIES WET CUT £18.00
BLOWDRY £14.00
BRAZILIAN BLOWDRY £65.00
PERMING £35.00

COLOUR

FULL HEAD HIGHLIGHTS £55.00
HALF HEAD HIGHLIGHTS £40.00
T-SECTION £30.00
FULL HEAD COLOUR £40.00
REGROWTH £20.00
TONING £15.00
COLOUR CHANGE/CORRECTION. POA
hair colour
*PRICES SHOWN ARE PRICES FROM* 1) Complimentary consultation for all our services are available by appointment. 2) Complimentary fringe trims are available for all regular clients. 3) Complimentary drinks and refreshments are available for all our clients. *Golbylocks reserves the right to change its services and prices at any time. Patch tests requires 48 hours before any chemical service.
hair cutting style

CUT AND STYLE

WASH AND STYLE£20.00
WASH AND CUT£18.00
WASH CUT AND STYLE£30.00
WASH CUT AND RESTYLE£36.00
BLOW DRY SHORT£14.00
BLOW DRY LONG£18.00
LADIES HAIR UP£40.00

Blow Dry Bundles Available

PERMING

TOP SECTION £45.00
PERMING SHORT HAIR £55.00
PERMING LONG HAIR £70.00

Perming treatment includes cut and blowdry

hair colour
hair colour

TECHNICAL SERVICES

PERMANENT REGROWTH TINT £20.00
PERMANENT FULL HEAD £40.00
SEMI-PERMANENT TINT £30.00
TONING £15.00
T-SECTION HIGHLIGHTS £30.00
HALF HEAD HIGHLIGHTS £45.00
FULL HEAD HIGHLIGHTS £55.00
COLOUR CORRECTION POQ
BALAYAGE £65.00
TINT WITH HIGHLIGHTS £50.00
KERATIN BLOW DRY £130.00
KERATIN TREATMENT £40.00

CHILDREN

CHILDRENS DRY CUT 0-5 £5.00
CHILDRENS DRY CUT 5-12 £10.00
CHILDRENS WASH AND CUT 5-12 £15.00
CHILDRENS WASH CUT AND STYLE 5-12 £18.00
CHILDRENS WASH CUT AND STYLE 12-15 £20.00
hair colour
hair cutting style

GENTS

DRY CUT £10.00
WASH AND CUT £12.00
PERMANENT COLOUR £20.00
SEMI PERMANENT COLOUR £15.00
*PRICES SHOWN ARE PRICES FROM* 1) Complimentary consultation for all our services are available by appointment. 2) Complimentary fringe trims are available for all regular clients. 3) Complimentary drinks and refreshments are available for all our clients. *Golbylocks reserves the right to change its services and prices at any time. Patch tests requires 48 hours before any chemical service.

PICK YOUR STYLIST AND SERVICE CHOOSE A TIME AND BOOK ONLINE NOW!